1. Acceptance of terms
By using the Singh Logistics website, portal, mobile app or transport services (the “Services”), you agree to these Terms & Conditions. If you do not agree, please do not use the Services.
2. Our services
Singh Logistics is a logistics broker. We arrange the movement of your goods by connecting you with independent transporters and fleet owners, and we coordinate the booking, pricing, follow-up and communication. The physical transport is carried out by the transporter assigned to your consignment. Service availability, routes and vehicle types may vary and are confirmed at the time of booking.
3. Accounts
You are responsible for keeping your login details confidential and for all activity under your account. You must give accurate information and tell us promptly if you suspect unauthorised use.
4. Bookings and pricing
A booking is confirmed only when we acknowledge it by call, message or through the app. Quoted charges depend on distance, load, vehicle type, tolls and other conditions, and may change if the actual load or route differs from what you declared. Applicable taxes are extra unless stated.
5. Goods we cannot carry
You must not hand over any goods that are illegal, hazardous, explosive, flammable, perishable (unless agreed in advance) or restricted by law. You are responsible for correct packing, labelling and for the documents required for transport, such as invoices and e-way bills.
6. Payment
Payment is due as agreed at booking or as stated on the invoice. We may hold delivery of goods or suspend the account where payment is overdue, to the extent permitted by law.
7. Delivery and delays
Delivery timelines are estimates. Delays caused by traffic, weather, road closures, strikes, vehicle breakdown, government action or other events beyond our control are not a breach of these terms. See our Shipping & Delivery Policy.
8. Liability
Because goods are carried by independent transporters, the transporter is responsible for the goods while they are in transit under the consignment note and applicable law. We will help you raise and follow up a claim with the transporter. Our own liability is limited to the amount of brokerage or service charges paid to us for the booking, and does not cover indirect or consequential losses, to the extent permitted by law. Claims must be reported in writing within the time set out in the Shipping & Delivery Policy.
9. Acceptable use
You agree not to misuse the Services, attempt unauthorised access, interfere with their operation, or use them for any unlawful purpose.
10. Intellectual property
The Singh Logistics name, logo and the content and design of our website and app belong to us or our licensors. You may not copy or reuse them without written permission.
11. Suspension and termination
We may suspend or end access to the Services if you breach these terms or misuse the Services. You may stop using the Services at any time and can request account deletion as described on our Account & Data Deletion page.
12. Governing law
These terms are governed by the laws of India. Courts at Coimbatore, Tamil Nadu will have jurisdiction over any dispute, subject to applicable law.
13. Changes to these terms
We may update these terms from time to time. The updated version applies from the date it is posted on this page.
14. Contact
Singh Logistics
475B, Near Ramdev Restaurant, Avinashi Road, Muthalipalayam, Coimbatore - 641014
Phone: +91 81221 49699
Email: support@singhlogistics.in